Novo Communications
NOVO
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1 Gbps
Max Speed
5000+
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Service Quality Dashboard

Test your internet speed, check network status, and diagnose connection issues

Monitor Your Connection

Comprehensive tools to test and optimize your internet experience

Speed Test

Test your download and upload speeds to ensure you're getting what you pay for

Network Diagnostics

Check your connection quality, latency, and identify potential issues

Network Status

View real-time status of our network and any ongoing maintenance

View Status

Internet Speed Test

Test Your Connection: These tests measure your actual internet speed to verify you're getting what you pay for.
Quick Speed Test
Enter your download speed from the test above, then click "Save & Compare" to update the comparison table below.
Speed Test Tips
  • Close background apps: Stop downloads, streaming, or updates
  • Use wired connection: Connect via Ethernet for most accurate results
  • Disconnect other devices: Temporarily disconnect other devices from your network
  • Test multiple times: Run the test 2-3 times at different times of day
  • Compare with your plan: Check results against your subscribed package speed
  • Location matters: Choose test servers in Trinidad & Tobago for best accuracy
Package Speed Comparison
Package Expected Download Expected Ping Your Last Test Status
Starter Up to 100 Mbps < 10ms 98.5 Mbps Excellent
Advance Up to 200 Mbps < 10ms 98.5 Mbps Below Expected
Premium Up to 300 Mbps < 10ms 98.5 Mbps Below Expected
Essential Business Up to 200 Mbps < 10ms 98.5 Mbps Below Expected
Elite Business Up to 500 Mbps < 5ms 98.5 Mbps Below Expected
Stellar Business Up to 1000 Mbps < 5ms 98.5 Mbps Below Expected
Last Test: October 20, 2026 2:58 PM | Download: 98.5 Mbps
Note: WiFi speeds may be lower than wired speeds. Actual speeds depend on network conditions, device capabilities, and time of day. Run a new test above to update your results.

Network Diagnostics

Connection Status Connected
DNS Server Checking...
IP Address Detecting...
Location Trinidad & Tobago
Latency Testing...
Packet Loss 0%
All Systems Operational: Your connection is working properly.
Troubleshooting Tips

  • Restart your router/modem
  • Check for background downloads or updates
  • Test with a wired connection instead of WiFi

  • Check all cable connections are secure
  • Move closer to your WiFi router
  • Reduce interference from other devices (microwaves, cordless phones)
  • Update your router firmware
  • Change WiFi channel to avoid congestion
  • Check if too many devices are connected

  • Close bandwidth-heavy applications (streaming, downloads)
  • Use Quality of Service (QoS) settings on your router
  • Check for network congestion during peak hours
  • Disconnect devices not in use
  • Consider upgrading to a faster package
  • Contact us for network optimization

  • Turn WiFi off and on again on your device
  • Forget the network and reconnect
  • Restart your router (unplug for 30 seconds)
  • Check if WiFi is enabled on the router
  • Verify you're using the correct password
  • Try connecting with another device to isolate the issue

  • Check if modem lights are on (Power, Internet, WiFi)
  • Restart modem and router (power cycle)
  • Check for service outages in your area
  • Verify your account is active and payments are up to date
  • Check cable connections from wall to modem
  • Try connecting directly to modem with Ethernet cable

  • Lower video quality settings (try 720p instead of 1080p)
  • Pause video and let it buffer for a few seconds
  • Close other apps or browser tabs using internet
  • Use Ethernet cable instead of WiFi for 4K streaming
  • Ensure no one else is downloading large files
  • Clear browser cache and cookies

  • Always use Ethernet cable for gaming (not WiFi)
  • Close all background applications and downloads
  • Enable QoS on router and prioritize gaming device
  • Choose game servers closest to Trinidad & Tobago
  • Update game and network drivers
  • Consider upgrading to a package with lower latency
Still Need Help?

Our support team is ready to assist you

WhatsApp Support Call 868-336-9026
I.T Support Hours: 6:30 AM - 10:30 PM Daily